Now for the fun part – unfortunately, adventure companies need cancellation policies since they’re reserving time slots and preparing equipment for you. Cancellations made within 24 hours of your reservation start time will be charged 50% and cancellations made the same day as a reservation will be charged 100% of the booking total. If you call at least 24hrs in advance to cancel or reschedule your tours, lessons, or rentals you will not be charged any fees!
When you rent our equipment you agree to the cost of repair or replacement. Cosmetic scratches, nicks, and paint chips smaller than a fingernail are ok. What incurs charges are the breakage of parts. This includes buckling, dents, and any damage done to equipment that requires the replacement of parts or drastically devalues the equipment.
When renting our equipment you are agreeing to be accountable for the equipment if damaged or lost; you will be responsible for repair or replacement costs in such cases.